Building trust through transparency and integrity
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01/09/2026
What a PeopleCert webinar on AI governance in ITIL (Version 5) actually revealed about accountability, bias, and explainability in AI-assisted service management
04/08/2026
A few years back, an apprentice was handed a simple job: set up a mailbox to collect audience questions for a Q&A, following a presentation by one of the board directors. Let’s call the director John Smith. Sensible lad, the apprentice, he checked before actin
04/08/2026
I once had a delegate pull me aside at the end of day one of a PRINCE2 course and tell me, very quietly, that he'd spent eighteen years managing projects and the manual had just broken his brain.
17/07/2026
An ERP transformation is not one project. MSP, now PRINCE2 Programme Management, shows how software delivery, process redesign, change management and integration need one benefits-led programme wrapper.
14/07/2026
Eric Kimberling's digital transformation warnings meet PRINCE2 Agile Version 2, with stage boundaries, named roles, assurance and programme governance used as buyer-side protection.