PDCA Consulting Monthly Newsletter June 2026

Hello,

I am excited to provide the monthly update, keeping you informed about the latest activities and insights from PDCA Consulting in the Service and Project Management space. Each edition provides a concise summary of my initiatives, best practice, and developments aimed at helping organisations achieve operational excellence.

Your engagement matters to me, and I want this newsletter to add real value to your work. I look forward to sharing progress with you every month.

ITIL 5 Master achieved, delivery continuing at pace

May was a month defined by delivery, development, and a milestone I have been working towards since the start of the year. Having completed all six ITIL Version 5 module examinations, Foundation, Service, Product, Experience, Strategy and Transformation, I have now achieved the ITIL® 5 Master designation from PeopleCert. This completes a journey that has run in parallel with an intensive period of training delivery and partner engagement, and positions PDCA Consulting to support organisations transitioning to the new framework at the highest level.

Alongside delivery, I attended the Ask Us Anything: ITIL AI Governance (Version 5), Deep Dive, Positioning and Practical Application webinar, which reinforced the practical governance themes I have been writing and speaking about throughout the year. An Aenova ITIL training planning session with d-ploy partner also concluded in May, with a significant ITIL 5 Foundation delivery for Aenova now confirmed for June.

Business development activity continued steadily throughout the month, with introduction and collaboration calls with contacts across IT service management, project management, and consulting sectors.

Seven posts, from the ITIL Master milestone to what training with me is really like

I posted the following during May:

• Becoming an ITIL Master, six exams and ten certificates
• Delivering PRINCE2 Agile in Gothenburg
• It is not ITIL 5
• I did not just read the new ITIL; I helped shape it
• Where Continual Improvement quietly dies
• ITIL, PRINCE2 and DevOps are not rivals
• What it is really like to train with me

June, the busiest delivery month of the year to date

June reflects the momentum that has been building across partner relationships over the past quarter.

Alongside delivery, I will be continuing to build the partner and business development pipeline, and expect to have more to report on several conversations that are progressing well.

Training, consulting or a conversation

Whether you're planning a training programme, reviewing your service management approach, or simply want to talk through a challenge, I'm happy to help. Book a free 30-minute conversation directly in my calendar.