I am excited to provide the third update, designed to keep you informed about the latest activities and insights from PDCA Consulting in the Service and Project Management space. Each edition will provide a concise summary of my initiatives, best practices, and developments aimed at helping organizations achieve operational excellence.
Your engagement matters to me, and I want to ensure this newsletter adds value to your work. Many email servers block messages with numerous links because they can look like spam or phishing attempts. To avoid delivery issues, our newsletter includes only essential links in the email itself.
I look forward to sharing knowledge and progress with you every month.
During January
I created a PeopleCert approved Overview of Prince2
The purpose of these Fundamentals presentation’s is to provide a the basis for webinars to try before you buy introduction to these Best Practices and what the qualification schemes are.
Looking into suggestions to improve the PeopleCert plus offering with some fellow PeopleCert Ambassadors
Attended workshops with PeopleCert around the Launch of ITIL (Version 5)
Linkedin Posts
- Three questions decide whether a project succeeds or quietly fails.
- Your Service Desk is not a cost centre. It’s your organisation’s early warning system.
- Nobody warns you about the gap between what an organisation believes about itself and what the evidence actually shows.
- The gap between what an organisation knows and what it remembers.
- ITIL 4 does not say automate. It says optimise and then automate.
- Escalation is not failure. It is governance working as designed.
- Agile does not mean no plan. It means a different relationship with change.
- ITIL v3 said we deliver value to customers. ITIL 4 says we co-create value with them.
- Start where you are.
- Stopping a project is not failure.
- Collaborate and promote visibility.
- The new version of ITIL is here. An evolution of the Global standard for Service Management.
- ITIL has evolved! Meet the new ITIL
- PRINCE2 Overview – Webinar Series | Part 1
In February
I will be delivering two more Prince2 overview webinars for my Finnish partner Clorient. Links will be available on my & Clorient’s Linkedin pages.
The purpose of these Fundamentals presentation’s is to provide a the basis for webinars to try before you buy introduction to these Best Practices and what the qualification schemes are.
Attending the February PeopleCert Ambassadors meeting where as their top ambassador 2025 I will be the ‘Featured Ambassador’ giving my impressions on the launch of ITIL (Version 5)
Continuing to build Training and Consultancy relationships with partners.
