Building trust through transparency and integrity

Recently, I added the ITIL Master Certificate to my Propath Portfolio Director Certificate from PeopleCert. Combine that with thirty years of experience in service and project management, and you could say I’m a bit of a veteran in the field. But let’s be honest, having all these qualifications and experience isn’t just about collecting shiny badges—it’s about creating a powerful synergy that makes navigating the professional world a whole lot smoother.

Recently, I proudly added the ITIL Master Certificate to my Propath Portfolio Director Certificate. Yes, I’m now officially a walking, talking acronym! But amidst the celebration, I couldn’t help but notice the growing criticism about the commodification of knowledge through the training industry. Many argue that real-world experience is far more valuable than a wall full of certificates. While I get where they’re coming from, I believe the best approach is to balance both experience and certifications.