15 ITIL Best Practices to Implement in 2025
What Are ITIL Best Practices? ITIL best practices guide organizations to manage IT services effectively. They align IT with business goals, improve service delivery, and enhance customer satisfaction. ITIL, or Information Technology Infrastructure Library, offers a comprehensive framework for IT service management (ITSM). These practices cover processes like incident management, change management, and service desk […]
ITIL Best Practices for Change Management: Minimize Risks, Maximize Efficiency
ITIL change management controls the lifecycle of changes to IT systems. It ensures that updates, such as security patches or software upgrades, occur without compromising service delivery. The primary objective is to enable beneficial changes with minimal disruptions. This process involves planning, approving, and reviewing changes to maintain operational continuity. A well-defined process reduces errors […]